Briefing
When Porto Seguro’s Protection and Monitoring product team approached us to design their new mobile app, they didn’t have a clear idea of what the process would look like.
The team and I had just recently been through a few hurdles — caused by constant scope changes, requirement misalignments, lack of product vision —, and we were committed to not let that happen again.
We proposed doing a design sprint workshop, an inception-like process that would include developers, designers, and product managers, bringing the experts’ knowledge, and leveraging a lean approach to design to understand the product requirements and create a well-rounded concept from the best ideas.
Our goal was to work for 2 weeks to create a working prototype that provided most of the features found in the existing desktop website and then hand it off to the engineering team for further development. Though, eventually, I’d realize there was much more work than I planned in the beginning.